Taking an Exam FAQs

What is the pass rate of the FiTOUR® Exams?

All Fitour exams can only be taken one time, if you do not pass with a 75% or higher on your first exam you will have the option to purchase a retest, 2nd exam, for $25.00. RETESTS must be purchased within 6 months of original exam taken.

My Internet connection failed while answering the examination questions. Will my answers be saved?

Yes, the answers will be saved. If you experience a connection issue when taking the course examination, simply log out and reconnect your computer to the Internet. Once back online, login to the Exam Center and resume the examination. You must resume, finish and submit your exam within the 3 consecutive hours, you can not wait and login, for example, the next day

How many times can I take a Practice Exam

PRACTICE EXAMS

Be prepared for ONLY $9.99! Take a certification practice examination prior to attending a workshop or taking a certification examination. The practice examinations are taken online and are comprised of 10 actual certification examination questions!

Easy access oneline
No Shipping costs
10 questions from the actual examination
ONLY $9.99!

Once you have purchased a practice examination, simply login into your FiTOUR® Exam Center and take your practice examination. The practice exam can be accessed and taken 1 time.

How many times can I take a Fitour Exam?

All FiTOUR® Certification and CEC examinations consist of 100 multiple choice and True/False questions. All FiTOUR® Renewal examinations consist of 25 multiple choice and True/False questions. Note, ALL Fitour exams can only be taken one time, if you do not pass with a 75% or higher on your first exam you will have the option to purchase a retest, 2nd exam, for $25.00. All RETESTS must be purchased within 6 months of the original exam taken.

Once an Exam is accessed the order the Exam is purchased is NO LONGER Eligible for a Refund or an Exchange.

How many questions are on the FiTOUR® certification examination?

All FiTOUR® Certification and CEC examinations are 100 Questions and consist of multiple choice and True/False questions. All FiTOUR® Renewal examinations consist of 25 questjions; multiple choice and True/False.

How long does it take for my certificate to arrive once I have completed & passed Exam

The official certificate will be available for you to print immediately following completing & passing the Fitour exam. Logged into the your account with Fitour, click on "certification", from there you can print yourself and/or order an embossed certificate to be printed and mailed to you for $9.99

How long do I have to complete the course examination?

You must access and take the exam within ONE YEAR of Purchase. You have THREE CONSECUTIVE HOURS, "Once the "Start Exam" button is clicked from your exam center page, the 3 consecutive hour time limit will begin to expire. You can NOT Start and Stop the exam." Exams can only be taken one time, if you do not pass with a 75% or higher on your first exam you will have the option to purchase a retest, 2nd exam, for $25.00. All RETESTS must be purchased within 6 months of original exam taken.

How do I complete my course examination? Do I have to go to a facility to complete?

All Fitour Exams are taken online and you do NOT go to a facility. Below is how to access and take a Fitour online Exam:

1) We encourage registrants to complete the course within 90 days of registration if possible. However, you do have one full year to complete the course and exam from date of purchase.

2) When you are ready you will take the online certification exam log into your Fitour acct, then click on > Exam Center.
The exam is a timed 3 hour exam with 100 questions, true/false / multiple choice, and must be completed within the consecutive
three hours. YOU CAN NOT START & STOP THE EXAM.

Link to the Fitour online exam user Guide: https://www.fitour.com/inhome-cert-user-guide

3) Once you take and pass the exam, you can print the certificate yourself or have Fitour mail you a certificate by logging into My Account at www.fitour.com, then go to Certifications and choose certificate option.

4)) Exams can only be taken one time, if you do not pass with a 75% or higher on your first exam you will have the option to purchase a retest, 2nd exam, for $25.00. All RETESTS must be purchased within 6 months of original exam taken.