To make your experience with FiTOUR® even more enjoyable, we have put together an extensive list of answers to questions you may have. Please read below to receive the fastest answers to your questions.

FiTOUR® Certifications

Are FiTOUR® Certifications nationally recognized?
FiTOUR® has certified thousands of fitness professionals since its beginning in 1992. FiTOUR® employs over 35 Master Trainers that present workshop certifications as well as promote our in-home certifications.

Why are your certifications so inexpensive?
We are able to maintain a very affordable price point for all of our educational materials because of the quantity of business that we generate. Our courses are so popular because we offer an in-home and workshop format.

How do I receive a refund?

In-Home Option-Study ALL MERCHANDISE BEING RETURNED FOR REFUND MUST BE RECEIVED WITHIN 10 DAYS OF THE ORDER DATE. MERCHANDISE ARRIVING AFTER 10 DAYS OF THE ORDER DATE WILL BE ELIGIBLE FOR FiTOUR® STORE CREDIT ONLY.

Workshop Option-NO REFUNDS WILL BE ISSUED FOR CANCELLATION. FiTOUR® vouchers will be issued to participants unable to attend. A request in writing for a voucher must be submitted to FiTOUR®.

How long will it take to receive my official certification certificate after sucessful completion of an in-home or workshop certification course?
The official certificate will arrive within 28 days after sucessful completion of the examination.

How long is my certification valid?
The certification is valid for two years from the date that the certificate is issued. The expiration date will be printed on the official certificate.

How many continuing education credits must I obtain to renew my FiTOUR® certification?
NONE! FiTOUR® does not require CEC's for renewal. Simply complete the 25 question review examination in your area of certification and your certification is renewed!

How much is the renewal fee?
The renewal fee must be paid within 90 days prior to the certification expiration date. The fee is ONLY $25!

FiTOUR® Certification Examinations

How many questions will be on the FiTOUR® certification examination?
All FiTOUR® examinations consist of 100 multiple choice and True/False questions.

What is the pass rate of the FiTOUR® certification exam?
The examination will be graded automatically and the results will be provided immediately after completion of the examination. If a score of 75% or higher is received, an official FiTOUR® certificate will arrive within 21 business days to the address submitted during registration. If the score is lower than a 75%, the participant will be given the option to purchase a FiTOUR® Retest for a fee of $25.

FiTOUR® In-Home Certifications

Is the official certification certificate different for an in-home certificaion?
The official certificate provided upon completion of an in-home certification course is exactly the same. There is no differentation on the official certificate between an in-home certification and a workshop certification.

How long do I have to complete the course once I have registered?
The final examination must be completed within 90 days of registration. There is a $10 fee to reinstate the examination for the program.

How long will it take to receive my certification certificate after sucessful completion of an in-home certification course?
The official certificate will arrive within 28 days after sucessful completion of the examination.

FiTOUR® On-Site Workshop Certifications

What is the difference between a certification workshop and a continuing education workshop?
A certification workshop will provide you with the knowledge to teach a specific discipline. You will be provided with the appropriate certification certificate at the completion of the course once the exam has been passed.  The FiTOUR® continuing education workshop is for the purpose of obtaining continuing education requirements necessary to renew a fitness certification. At the completion of the workshop, you will be provided with a certificate for proof of attendance.

How long do I have to complete the exam once I attend the on-site certification workshop?
The final examination must be completed within 90 days of certification date. There is a $10 fee to reinstate the examination for the program.

How long will it take to receive my certification certificate after sucessful completion of a workshop certification course?
The official certificate will arrive within 28 days after sucessful completion of the examination.

What should I bring to the workshop?
Yourself, a water bottle, towel, notebook, Pen, *FITOUR® Study Manual and be ready to learn and move!
*FITOUR® Certifications Include Free FITOUR® Study Material with $7 shipping & handling fee. Fitour can not gaurantee receipt of study materials unless you register online 14 days prior to Certification Date. Other shipping options will be available when you register on-line @ www.fitour.com. The material in the official FiTOUR® Study manual will be referenced frequently during the certification workshop.

Can I register at the door?
Yes, simply bring a check or credit card with you and register prior to the workshop. (The FITOUR® free study material with $7 shipping & handling fee, will be shipped after workshop weekend)

What should I wear to the workshop?
Come ready to workout!

How many CEC's do I earn for attending a FiTOUR Workshop?
FiTOUR® provides a different amount of CEC's for any given workshop depending on the complexity of the workshop. To view specific information about cec's, click here.

When and where will I take the certification examination?
The certification examination will be taken online within 4 weeks of the day of the workshop. The examinations will be graded automatically and your score will be immediately available upon completing the exam.

Is the study material required when registering for a FiTOUR® Certification workshop?
The study material is an additional $19.99 (plus $7 shipping) and is not required but STRONGLY encouraged by our master trainers. Click here to purchase the certification study materials.

FiTOUR® Continuing Education

Where is the course reading material for the Enhanced Lower Body Design CEC Course (FREE course)?
The course reading is not sent via mail. It is available once logged into the exam center. Once logged in, click the Start Course Now link. You will then be able to view the reading and answer the exam questions.

How long will it take to receive my CEC certificate after sucessful completion of an in-home or workshop CEC course?
The CEC certificate will arrive within 28 days after sucessful completion of the examination. (please note, participants of a CEC workshop will receive the CEC certificate immediately after the conclusion of the workshop.)

How many ACE and AFAA CEC's will I get for FiTOUR® Workshops and courses?
All FiTOUR® CEC workshops are ACE and AFAA approved. A majority of the FiTOUR® Certification workshops are AFAA approved and many of the FiTOUR® workshops are ACE approved. Please note that no in-home certifications are ACE or AFAA approved.

FiTOUR® Corporate Offices

FiTOUR®
P.O. Box 1776
Stafford, Texas 77497
281.494.0380